1. paladinjn's Avatar
    So for some odd reason even after wiping the phone twice i cant get wireless sync of my address book or calender to work on this phone, not now not ever. Its driving me mad. whats worse is that when i go into the options under address book and it says select address book i have the option of "Default" and "Unknown" nothing has changed since my 9700 still the same gmail account. so what gives?
    09-09-11 07:59 AM
  2. diegonei's Avatar
    I have the same problem so I'll save you the trouble: Call your carrier and have them hook you to RIM. Months of asking around for help got me this "solution" from @BlackBerryHelp themselves.

    Problem is my carrier has no idea how to contact RIM. Being in Canada, you should have better luck.
    09-09-11 11:49 AM
  3. laurah2215's Avatar
    You can't just log in to your email settings (either on the device or through the carrier's Blackberry BIS site) and turn it off? That's odd.
    09-09-11 11:54 AM
  4. diegonei's Avatar
    Yes Laura, it is very odd. Odd and unsolvable so far.

    Let's hope he has better luck contacting RIM via carrier and that he comes back to tell us what the solution is (if there is any).
    09-09-11 01:52 PM