1. JohnDan.'s Avatar
    When I go on DM it says it failed to connect to the device. However, my BB is connected and it shows that after the screen. Then I go to restore and choose the file and it says there's a communication error.
    06-01-09 08:04 PM
  2. squish101's Avatar
    if you're using DM 4.7, uninstall it and use DM 4.6 instead.
    06-01-09 11:00 PM
  3. Username00089's Avatar
    Make sure the USB drivers aren't corrupted. If not, go with squish's suggestion.
    06-02-09 03:31 PM
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