[missleslie09]

I've searched on here for an answer, excuse me if I missed it... I had the phone laying on the table, and when I picked it up to look at it, there was a small black line across the screen. I tried plugging it up and updating it and reloading os. It won't allow me to do so though. It's been a few days and now the line is even bigger. You can even see it when the screen is off. I don't understand what the problem is but any help would be appreciated.

[Rootbrian]

Looks like that's a hair-line crack in the LCD itself. You'll have to take it in for a warranty repair and end up paying $133 if you don't have insurance. I know it sucks, but your warranty is allot better than none at all.

Posted from my CrackBerry at wapforums.crackberry.com

[missleslie09]

So there's nothing I can do =[ yeah I didn't get insurance knew I should have!

[shfjcs]

So there's nothing I can do =[ yeah I didn't get insurance knew I should have!

Since you have no insurance, fix it yourself. But first you have to disassemble it and find the # on the back of the lcd. Parts available from USA here:
Wireless Parts Inc. - 9700 Bold2
Blackberry Bold 9700 Parts & Accessories

Or search eBay - found this if you have the 004/111:
BlackBerry Bold 9700 Onyx LCD Screen 004/111 FROM USA - eBay (item 190442088098 end time Dec-07-10 21:01:39 PST)

Or tons of Chinese suppliers, but it takes 10 days to 2 weeks to arrive.

Google "how to disassemble a blackberry 9700" and just watch the videos.

Good luck.