1. saad john's Avatar
    i use blackberry bold 9780 and i have been facing this problem that my whatsapp chat history gets deleted as soon as i exit a conversation. while I am conversing with anyone, my chat history with that guy is saved but as soon as i exit that conversation, conversation gets deleted except for some latest part. i have enough memory in my SD card and i have tried reinstalling whatsapp and formatting my memory card a lot of times. kindly guide me through this, i will be really obliged.
    Thank you.
    05-01-13 02:02 AM
  2. anon(153966)'s Avatar
    I thought if you closed a conversation it WOULD delete the 'history', no? In settings is there any option to 'keep' history\conversations?
    05-01-13 07:38 AM
  3. saad john's Avatar
    No it used to keep the conversation saved before, but i dont know i changed some settings by mistake or what that it doesnt save anymore. and yes in settings there is an option of message history and media card is checked in it.
    05-01-13 10:13 AM
  4. anon(153966)'s Avatar
    From settings, uncheck it, save it, then check it again and save. See if that helps. Failing that, from settings go to the Contact Support section. That will generate an email to them, etc.
    05-01-13 11:00 AM
  5. saad john's Avatar
    alright man thanks a lot. appreciate it. :-)
    05-01-13 12:07 PM

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