1. silverken's Avatar
    i was very disappointed to their service. i reported one question to them since Dec. 2012. untill now they did not fix it. i do not know
    what they are doing.
    02-19-13 12:56 AM
  2. lunaticwithin's Avatar
    Standard of service of who?
    02-19-13 01:28 AM
  3. silverken's Avatar
    for user. when i ask them,thery always give me same answer: we are working on it.
    02-19-13 02:47 AM
  4. SwitchBeach's Avatar
    When you ask who? What are you talking about?
    02-19-13 06:59 AM
  5. silverken's Avatar
    i asked Blackberry Support team in China last Dec.
    02-20-13 02:55 AM
  6. silverken's Avatar
    i reported it to BLACKBERRY HELP TEAM in CHINA last Dec. i am BES user, i can not use Twitter. I compared with my college`s 9900. I found one more TCP for BIBS in my SB, if I delete it Twitter will be fine. after i change the battery TCP for BIBS will be pushed into my SB.
    02-20-13 03:05 AM
  7. PiotrJot's Avatar
    i reported it to BLACKBERRY HELP TEAM in CHINA last Dec. i am BES user, i can not use Twitter. I compared with my college`s 9900. I found one more TCP for BIBS in my SB, if I delete it Twitter will be fine. after i change the battery TCP for BIBS will be pushed into my SB.
    Correct me if I am wrong: is TCP setting not pushed by your carrier upon each restart? I think you should be talking to your carrier / service provider, and not Blackberry support.

    Oh boy, your previous posts were so difficult to understand...
    silverken likes this.
    02-20-13 05:07 AM
  8. silverken's Avatar
    thanks, TCP pushed each restarted. and talk to carrier / provider yet, carrier need Blackberry support too.
    02-20-13 05:11 AM
  9. silverken's Avatar
    it will pass 4 months after i report the issue to Blackberry Help Team. did not fix it!!!!! BLACKBERRY HELP TEAM WHERE ARE YOU NOW??????????????????
    03-21-13 08:55 AM
  10. ojas541's Avatar
    your college's 9900? makes no sense

    are you talking about the bes software on the college server?

    if you have a bes plan everything should work except blackberry protect. the tcp settings contain the apn name and such things. your service provider is at fault

    cant you check it with a college friend's blackberry?

    Sent from my BlackBerry 9900
    silverken likes this.
    03-21-13 09:18 PM
  11. silverken's Avatar
    Hi Ojas541, thanks for your information. my college use 9900 too,and we use same Version. of 9900. all of our setting is same. i checked his SB,i found one more TCP for BIBS in my SB. if i delete TCP for BIBS, i can use twitter and facebook. and now after i restart my 9900, i will delete TCP for Bibs first.
    03-22-13 04:17 AM
  12. maxx71's Avatar
    please speak to your carrier ( mobile operator)........this is not a blackberry issue
    03-22-13 04:51 AM
  13. silverken's Avatar
    Hi Maxx71, thanks. i spoke to my carrier yet, they need Blackberry team support, but it spent 4 months.
    03-22-13 04:58 AM
  14. maxx71's Avatar
    Hi Maxx71, thanks. i spoke to my carrier yet, they need Blackberry team support, but it spent 4 months.
    good luck !
    03-22-13 05:02 AM

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