Warning for those who plan ordering their 9900 through Rogers website
in two words: THEY SUCK!!!
i placed and order on the 18th charged he credit card on the 22nd and still hasn't shipped. You can only check status by going to Rogers Live Support which places you on a 1hour waiting queue so they can tell you "it's coming" but or "it has been approved for shipping" but can't explain why it hasn't shipped out.
The only reason I placed the order online is because i am having my buddy who lives in Canada buy it and ship it for me and when he first went to the store, apparently it cost more than on the website.
I am not sure what the law in Canada is but in the US merchants don't charge cards until he item ships, how can they do this? I asked if I could cancel and they said it would take a month to process the credit! Needless to say i don't want to burden my friend any more than I already have.
Anyway so tomorrow I will jump online to that dam site once again to get the latest **** poor update from the worst customer service in the world, are Telus and Bell this bad?
Moral of the story, spend the extra $$ and buy it at the store.
Dam you ATT I wouldn't have to go through all this BS if you were taking care of your customers and at least made reference to the possibility of the 9900 any day soon.