1. raginraptor's Avatar
    I have updated to 297 but I don't have the icon for visual voicemail that everyone is talking about. Can anyone tell me what to do or what it looks like in case I am over looking it.
    09-03-09 06:32 AM
  2. sgwan's Avatar
    It looks like a phone with a blue tape reel above it. Check your downloads folder.
    09-03-09 06:41 AM
  3. raginraptor's Avatar
    Thanks, it is there. I have added it but now it says provisioning unsuccessful. I have seen others have this problem so I will look around for an answer.
    09-03-09 06:45 AM
  4. bkeaver's Avatar
    it maybe in your download folder or even your applications folder..
    09-03-09 06:45 AM
  5. gptoyz's Avatar
    #1 if you installed Visual Voicemail during your OS installation, it is always running. Use the task manager and you can access no matter where the icon has been stuffed

    tip...since it's always running anyway, i hid the Visual Voicemail icon, and just use the task manager switcher to navigate to it, thus saving icon space

    #2 even though Visual Voicemail app is on the device, you have ot call AT&T and have them provision you for the service (which is free right now). Once it is provisioned and setup on your blackberry it will require a device reset
    09-03-09 07:02 AM
  6. sgwan's Avatar
    You can also log into your account online and add it. It's towards the bottom at $0. I had to do that as well.
    09-03-09 07:17 AM
  7. msellers's Avatar
    You can also log into your account online and add it. It's towards the bottom at $0. I had to do that as well.
    The site gives me an error when I try to do this. Anyone else have this problem? I'm trying to avoid calling because I can't seem to find the number on the site.
    09-03-09 07:23 AM
  8. bt224's Avatar
    The site gives me an error when I try to do this. Anyone else have this problem? I'm trying to avoid calling because I can't seem to find the number on the site.
    What error?
    09-03-09 07:41 AM
  9. pacosdog's Avatar
    18003310500 thats the number i have for att cus service
    09-03-09 08:11 AM
  10. pinoi's Avatar
    18003310500 thats the number i have for att cus service
    Or dial 611 straight from your phone.

    Posted from my CrackBerry at wapforums.crackberry.com
    09-03-09 09:59 AM
  11. CRJDRIVER's Avatar
    I just went to my local ATT store and had them provision it for me. Waited a few minutes and they tested it out for me. Works like a charm.

    Posted from my CrackBerry at wapforums.crackberry.com
    09-04-09 01:05 AM
  12. msellers's Avatar
    Thanks for the numbers. Turns out ATT still had my phone registered as an 8820, though the website shows a Bold. Now it's fixed.

    ...waiting for someone to call so I can ignore it.
    09-04-09 07:36 AM
  13. Teek's Avatar
    If you get bored, call AT&T, they will do a test call for you.
    09-04-09 08:15 AM
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