1. phil_d1111's Avatar
    I donwloaded swannview
    to Blackberry 9000

    but am having problems getting it to work

    keep getting "Connect Server Fall" (sic)

    I have a static IP address and am using port 85 in the settings (tho it has failed using other ports aswell)

    Would love some support as the helpline is effectively non existant
    08-15-13 08:18 AM
  2. marka_450's Avatar
    I just got off the phone with swann support. Try port 40085 or 4900x (x = number between 1 and 9)
    I am behind a sonicwall tz215 and using swann dvr9-4200.
    The tech remotely reconfigured/changed the settings on the dvr from port 85 to 40085
    I now have remote connection from IE browser; chrome does not work. I have not tested this via my bb 9930 or z10
    Last edited by marka_450; 08-15-13 at 05:47 PM.
    08-15-13 05:28 PM
  3. phil_d1111's Avatar
    no that doesn't seem to work

    port number is 9000 on the dvr
    mine is DVR4-4000
    you can get chrome browser to work by searching for "Active x" in chrome store - there is an app ActiveX for Chrome
    which works well but wont work on chromebox/chromebook - which is a pain but there you are
    Last edited by phil_d1111; 08-16-13 at 09:56 AM.
    08-16-13 07:02 AM
  4. marka_450's Avatar
    Thanks phil_d for the chrome browser tip... I'll try that.
    Last night I downloaded swannview from play store on a new nexus 7 and it worked. My initial setup had the default ports of 9000, 85 and 18004 but support changed it...not sure because I'm using a sonicwall.
    He emailed me a couple of PDF docs on how to setup swannview on android and iPhone... If you pm me I can forward them to you.
    phil_d1111 likes this.
    08-16-13 02:34 PM

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