1. scorrea164's Avatar
    I bougth a used Blackberry ulocked Bold using Ebay las week, when I try to used in the web, it is linked to the previous owner ATT Account, Yahoo and BB e-mail , I don't know the User Name or the password in order to register my e-mail account is there a solution?
    08-12-09 12:21 PM
  2. laollis's Avatar
    IF you bought it off eBay, contact the person you bought it from.
    08-12-09 12:47 PM
  3. chrisk2009's Avatar
    Wipe your phone clean like if it was brand new. go to options-security options-general settings- hit the blackberry button and choose wipe handheld! It will be brand new!!
    08-12-09 02:07 PM
  4. mandony's Avatar
    >>>it is linked to the previous owner ATT Account ...
    this means that the PIN was not released by the previous owner

    Call your carrier, T-mobile, and verify that the PIN has been released by the previous owner. If not, the BB server will not accept your new registration.

    If it was not released then you must contact the seller and have them take care of this with their carrier (apparently ATT) ....
    sometimes T-mobile can take care of this if you explain the situation.

    If the PIN is not released you may have a claim with eBay for the phone not being usable according to their contract.

    This is common, but troubling, when a BB is purchased from eBay or CraigsList
    08-12-09 05:52 PM