1. ItalianDude's Avatar
    Hello all,

    I'm upgrading from OS 5 on my 9700 to the new release from Bell of OS in Desktop Manager. It has successfully gone through the Backup, Install and Reboot phases and now it is literally at the end. The progress bar looks complete but it says (in the Restore Progress phase still):

    Database Messages (526/537 items)

    It has been frozen on this for the past 30+ minutes.. now I do not know what to do?? Should I unplug it? I don't want to brick my phone... any ideas?

    07-25-11 11:55 PM
  2. Rootbrian's Avatar
    You can safely unplug it and reboot the blackberry via a battery pull. This has happened to me before a few times.

    Posted from my CrackBerry at wapforums.crackberry.com
    07-26-11 12:05 AM
  3. ItalianDude's Avatar
    Thank you! I did that and it's all good !
    07-26-11 12:12 AM