Guys I had .266 on my phone but as i needed to service i had to load the .162 now i want to reload the .266 but i just cant seem to up load it! please let me know how i can up load it!
In Desktop Manager, go to Application Loader > Update Software. Are you able to select .266 in there? If so, select it and click Next and follow any on-screen instructions. Good luck!
Also how do I make sure and how do I delete all the OLD OS from my computer.
I went to control panel and did a un install but iam not sure if they have all gone as I can see file in the AppLoader ( Common files - Research in Motion - AppLoader)
Removing the OS from the Add/Remove Programs screen will not remove the Apploader folder. I think you will find that the Apploader is added as part of the BDM software rather than the OS itself.
When you run the .266 install it will update the BDM including the Apploader folder to give you the correct OS files. The BDM will then use those files to upgrade your OS when you run it. You should also see the .266 OS program appear back in the Add/Remove Programs list after the install of the relevant BDM
coming from a tech support background i feel the urge to ask... When you say it will not take the upgrade, what exactly is it doing? do you get an error message? you have to remember that you are the only one looking at your screen and we cannot help you without the specific exact problem that you're having