1. nigpd's Avatar
    I have been updating the Device Software on my 9900 and the process has stalled at the Licence Acknowledgement screen. I am unable to scroll down to the "I accept" button using the touchscreen or the scroll button. It just shows App Error 606 and locks up when I try something

    Any help would be much appreciated
    10-10-13 05:48 PM
  2. diegonei's Avatar
    From what I can find online, you'll have to reload the OS to get that fixed. I hope you have the habit of making backups, for you'll need to reload one after the OS reload. Some have suggested battery pulls and booting into safe mode (but I am not sure those will solve the issue).

    App Error 606 - BlackBerry Support Community Forums

    KB23954-"App Error 606" is displayed on the BlackBerry smartphone

    10-10-13 06:33 PM

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