1. TarekElsakka's Avatar
    Hey there

    I wiped the device's data using BBSAK and attempted to install two different firmware versions (.723 and .285) using AppLoader but it just won't, for some odd reason. It takes me to the "Choose which applications to install" window and only one shows up which is Google Sync, and then when I press Next it just says Finish and that's it, nothing happens.

    Unable to load BlackBerry OS, please help!-167qcup.jpg

    Does anyone know what I can do about this? As I said I tried two different firmware versions, rebooting the computer, reinstalling and such but nothing worked.

    Thanks a lot.
    05-06-13 07:15 PM
  2. middbrew's Avatar
    Is this one of your carriers OS's? If not you will need to delete the vender files from your computer. Most of the time there are two. You can find them here. In the first, where it says *user name* put the name of your computer there.

    C:\Users\*user name*\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
    C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
    05-06-13 08:34 PM

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