unable to connect to OWA email account
i've been trying for days now to connect my new work email account (OWA) to my 9790 but it refuses to work.
i already manually keyed in all the information under the owa option, i have checked my password, checked that the owa url is correct, but whenever i try to connect, my berry just refuses to and tells me to check that my email, password and username are correct.
i've tried setting up from the web carrier thing as well, but after i key in my pin and whatnot, my carrier simply tells me that it cannot be done on a browser and i have to use the email setup function on the device.
this is So frustrating. all my colleages with iphones and androids can effortlessly connect and sync.
i've been browsing around and some older threads suggest that if there is an ISA in place, then the bb wont be able to connect. is this still the case? (there Is an ISA in place) and if so, are there ways to work around it?
would appreciate any help! thanks!