Unable to add Personal Email

Hello,

I have a 9780 for Temporary use for overseas and I am trying to setup my email over wifi before I go.

When I go to Setup > Email Accounts

it automatically prompts me for Enterprise Activation and does not let me select "personal email"

do I need to wait until I have cell phone coverage to add my email?

I have hard rest and security wiped, BES still prompts me for username and password.

www.blackberry.com/integrate from your BB browser. It should prompt you for login and password. (for the account)

Originally Posted by thescreensavers

Hello,

I have a 9780 for Temporary use for overseas and I am trying to setup my email over wifi before I go.

When I go to Setup > Email Accounts

it automatically prompts me for Enterprise Activation and does not let me select "personal email"

do I need to wait until I have cell phone coverage to add my email?

I have hard rest and security wiped, BES still prompts me for username and password.

yes you need to have a active BIS connection to add a account, otherwise it just thinks you want to add a BES. I found that out when playing with a 9900 recently.