1. duke786's Avatar
    all of a sudden by bold 9900 trackpad will not scroll up past the home screen icons unless i hold down the alt key -- so it won't go up to ALL, NOTIFICATIONS, MANAGE CONNECTIONS areas unless i hold down alt, it also won't work if i'm trying to switch between applications, unless i hold the alt key

    any idea what could have caused this or more importantly, a FIX?!!

    this is frustrating since i can't wait to order the z10 and t-mobile is only catering to business customers for now
    03-13-13 03:06 AM
  2. maxx71's Avatar
    all of a sudden by bold 9900 trackpad will not scroll up past the home screen icons unless i hold down the alt key -- so it won't go up to ALL, NOTIFICATIONS, MANAGE CONNECTIONS areas unless i hold down alt, it also won't work if i'm trying to switch between applications, unless i hold the alt key

    any idea what could have caused this or more importantly, a FIX?!!

    this is frustrating since i can't wait to order the z10 and t-mobile is only catering to business customers for now
    try the good old battery pull
    03-13-13 03:14 AM
  3. Cap_172R's Avatar
    Battery pull is the first way to troubleshoot! if this doesn't help, might need to consider replacing the trackpad. many sites to get the parts and how to videos to help!
    03-13-13 04:03 AM
  4. Jeff Shikaze's Avatar
    Same problem started today. Have you found a solution?
    I am thinking the keyboard may need replacing.
    03-25-13 09:30 PM
  5. nadim31's Avatar
    Try the good ol' battery pull.
    03-26-13 12:12 PM

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