1. blackberry_craig's Avatar
    Hi everyone, my girlfriend has just informed me that all of a sudden her tracker ball has stopped working and isnt allowing her to scroll, i was just wondering if any one has had this before and is there anythin we can do?

    regards

    Craig
    07-16-09 02:47 PM
  2. bt224's Avatar
    Turn it upside down, press in firmly, and scroll around. If something is caught in there (like lint), this can dislodge it. Otherwise you may be looking at a warranty repair.
    07-16-09 02:49 PM
  3. theblackertheberrythesweeterthejuice's Avatar
    where can i buy new trackballs does any one kno i want a colored one for a curve
    07-16-09 02:50 PM
  4. blackberry_craig's Avatar
    that didnt work
    07-16-09 02:58 PM
  5. bt224's Avatar
    that didnt work
    Then it sounds like you have a hardware issue. Call your carrier.
    07-16-09 03:02 PM
  6. Jonneh's Avatar
    Wait, what exactly is this problem? I'm not sure I understand. "trackerball" means "trackball" right? The trackball is stuck and won't scroll?

    Take an alcohol pad (like the ones used for first-aid) and, using it, rub the trackball in all kinds of directions. Don't get the phone too wet though (and just incase, I'd take out the battery before doing this). Then just to be safe I always let it sit and dry for maybe 5 minutes, 10 at most. Put the battery back in, let it load up and see if the you can scroll.

    Some people use qtips.
    07-16-09 03:12 PM
  7. blackberry_craig's Avatar
    hardware issue easy to resolve?
    07-16-09 03:17 PM
  8. blackberry_craig's Avatar
    when she pushes the green call button it brings up letters j and k

    why would this be?
    07-16-09 03:24 PM
  9. Jonneh's Avatar
    Her bold is playing a prank on her.
    It's saying "just kidding, just kidding". "I won't show you the call log"


    Okay so I'm not very funny.
    Anyway, now it definitely sounds like more than just the trackball won't scroll. So, forget my alcohol pad suggestion.
    07-16-09 03:26 PM
  10. bt224's Avatar
    Then it sounds like you have a hardware issue. Call your carrier.
    Let me rephrase that.

    You have a serious hardware issue, call your carrier.
    07-16-09 03:38 PM
  11. thekrishna's Avatar
    Her bold is playing a prank on her.
    It's saying "just kidding, just kidding". "I won't show you the call log"


    Okay so I'm not very funny.
    Anyway, now it definitely sounds like more than just the trackball won't scroll. So, forget my alcohol pad suggestion.
    Haha that was actually pretty damn funny.

    Give your carrier and a call and see what they can do for you
    07-16-09 03:43 PM
  12. ride365's Avatar
    Friend had the same issue with his keyes. Randomly displayed different characters not even close the those on the keyes pressed. Warranty repair!!!

    Posted from my CrackBerry at wapforums.crackberry.com
    07-16-09 06:24 PM
LINK TO POST COPIED TO CLIPBOARD