1. courtdp's Avatar
    Out of the blue I started having this problem with my bold.
    When I press the trackball nothing happens. When I press the talk button it acts as the k and j key combined and when i press the power button it acts as the M key. I tried doing a reset and upgrade of the firmware but to no avail. Any solutions?
    06-17-09 08:22 AM
  2. bt224's Avatar
    If a neither battery reset nor a fresh OS install corrected it, then it sounds like a hardware issue.
    06-17-09 08:24 AM
  3. courtdp's Avatar
    No neither did, it seems to be a problem only with the top 4 keys and trackball
    06-17-09 08:26 AM
  4. bt224's Avatar
    This exact issue seems to come up too often. The only resolution I have seen is a warranty replacement. Sorry.
    06-17-09 08:28 AM
  5. SURF_AND_TURF's Avatar
    I would just got get a new bold cause it sounds definitely like a hardware issue....
    06-17-09 08:35 AM
  6. courtdp's Avatar
    do you believe i can take it to a shop to get fixed
    06-17-09 08:43 AM
  7. bt224's Avatar
    do you believe i can take it to a shop to get fixed
    No warranty? I would get an estimate, might cost more to fix than replace.
    06-17-09 08:44 AM
  8. jackie treehorn's Avatar
    I would say if it's under warranty just get them to send you a replacement, but if you're not then maybe going to a shop is the only option
    06-17-09 08:46 AM