Printable View
Hi everyone :)
I just bought the Bold 9900 and i went to the App World and they said to download the new version and i did and reboot the mobile! After that i went to the app world and start downloading Whatts App.
A message showed up saying "There was a problem during installation, please try again"
so I tried again but i didn't work :( I tried downloading other apps but the same happend!
Can someone please help me!
try this
From the Home screen of the BlackBerry smartphone, click Options > Security > Security Wipe.
Select the appropriate check boxes to remove data and applications as intended.
Type blackberry, and click Wipe Data.
note: before doing this make sure you backup tru desktop manager, then re-download app world
it happens to me sometimes, but only when the quality signal is error. try find a good spot that provide good quality signal, or using wi-fi. it helps me
I'm wondering if you have a BIS plan. That error is common with people who haven't purchased one. Without a BIS data plan (from your cellular carrier/service provider), a BlackBerry is a old fashioned cell phone (calls & text) with a WiFi browser and without BBM and all the other features of a BlackBerry.
I was just able to solve this on my 9320. It was driving me nuts after several security wipes and Firmware change.
You need to completely wipe the handheld using "JL_Cmder".
After this, you will see the error 507 on screen.
Just open your Blackberry Desktop manager and allow the prog to "update" and detect the lastest firmware that is available.
I noticed also that the basic programs were installed, so I had to download the APPWORLD, and download everything, including BBM.
Hope this helps.
I was the same problem when I tryed to install Facebook V.4.2.0.10... with Blackberry World I have unistalled the Facebook (old version) application and after reset my cellphone have installed without problem. Bye from Argentina