1. Bjoe9's Avatar
    Need some help. I have an At&t 9900 that was unlocked, it was working on Fido and mobilcity eariler, but i can not get this to work on telus. i do a network search and all i can find is fido and rogers. any assistance would be appreciated.
    05-07-17 04:42 PM
  2. kbalaz's Avatar
    your carrier has to activate BIS on the device for it to work. All BBOS devices have to activated on BIS
    05-07-17 05:47 PM
  3. Bjoe9's Avatar
    i contacted telus tech support, he says since i can't change the mobile network setting to telus from rogers, i should contact them..... Ask to have BIS activated on this account, he doesn't know what that is
    05-07-17 06:06 PM
  4. Bjoe9's Avatar
    after 1.5 hours with the support, he gave up. apparently i had a block RIM code on my account. but to no avail. he had to refer it to their next tier support
    05-07-17 07:35 PM
  5. Bjoe9's Avatar
    So Telus got back to me, nothing they can do. There is blackberry apn on my account, but doing a network search, I still only find wind and ext
    05-09-17 12:53 PM

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