1. coaster0802's Avatar
    i have a 9700 and it is running os 5. it booted itself off, and now i have the loading bar at around 75%. dm doesn't recognize it. i need to make a backup file from the info that is stored on the phone. i dont care about the phone, just the backup file! HELP!!!
    06-27-11 06:30 PM
  2. BryanTheRed's Avatar
    Unless it finally boots up you might just be SOL. Regular backups are key with any smart phone.
    06-27-11 07:33 PM
  3. BeyondTheBox's Avatar
    Without a boot DM wont recognize it and there will be no way for you to get your information from it. I've never used tools such as BBSAK, so I dont know if it requires the phone to be on and or recognized by it, but that may be an option you should pursue. Do a google search for it and read the info on it provided bt their website.

    Posted from my CrackBerry at wapforums.crackberry.com
    06-27-11 07:57 PM