1. super_coo's Avatar
    Hi guys I've got a strange issue with my parents blackberry's. They're not 9780's like mine but I don't think that makes a difference. One is a 9300 and the other is a 9360. I'm thinking the issue may have to do with Blackberry ID but I'm not sure. Because my parents didn't know what they were doing and both used the same email address and password when setting up their Blackberry ID. Now my dads (9360) bbm has switched over to my moms (9300) and he (9360) has no more bbm contacts on his own phone. When I send my dad (9360) a bbm message it goes to my moms (9300) phone.

    What steps might I have to do to get them back to normal like before? Obviously one of them needs a new Blackberry ID so they're not the same.
    But how do I get my dads (9360) bbm off my moms (9300) phone and back on his. And get my moms (9300) back to normal???

    Hope that all makes sense!
    03-31-13 12:30 PM
  2. anthonemorris's Avatar
    it made sense, but u would need to do a restore from an older backup of contacts on each phone prior to setting up the BBID. then setting up the BBID for each BB should be simple

    Sent from my CrackBerry 9780 using CB Forums App
    04-01-13 12:19 AM

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