[NHMatt]

I noticed the SOS after my 7 month old son was playing with my phone. I opened mobile network options and selected to search for mobile networks. It shows Att and T mobile for service providers. Unfortunately I have verizon. My wife has the exact same phone in the same house as me and it works fine. Whats the fix for this?

[edu3110]

Did you try a battery pull?

[NHMatt]

Did a battery pull and also pulled the card out to check for damage.

[edu3110]

Are you using an unlocked device?

[NHMatt]

bought from verizon online a year ago and it has worked fine.

[Mr.Monty]

Get to your Mobile Network options.
You should be seeing:
-Data Services
-While Roaming
-Mobile Network
(and so on...)

Change Network Technology to 1XEV (or Global, but with Verizon, I'd suggest just 1XEV)

[NHMatt]

Get to your Mobile Network options.
You should be seeing:
-Data Services
-While Roaming
-Mobile Network
(and so on...)

Change Network Technology to 1XEV (or Global, but with Verizon, I'd suggest just 1XEV)

And the winner is????????????????????? this guy !!!!! Thanks. My son must have changed it before I got to it. Thanks again.

[Mr.Monty]

No problem glad I could help.
Also, your son has good taste in mobile devices!

[edu3110]

And the winner is????????????????????? this guy !!!!! Thanks. My son must have changed it before I got to it. Thanks again.

Lol! I can feel your excitement. Glad to see the issue was resolved.

[gilberto morillo]

Hello I have a red sos showing by the antenna on the right hand corner of my BB 9320. I am a visitor to the US. I have been receiving da whenever there is an open wifi but today suddenly my BB does not receive or send anything. Can youy help