1. JOHNA877's Avatar
    After some research everywhere and some self diagnosing, I found the solution to the problem many experience where their blackberry is lagging in texts and where the alt button needs to be depressed for trackpad to work in all screens. The issue stems from having dropped ur phone and the convenience key being jammed or stuck. Just unjam the side convenience key and it works like normal again, hope this helps!
    01-30-14 10:01 AM
  2. rotorwrench's Avatar
    Yes, thats usually the culprit. Several posts have recommended pressing the side convenience key hard and releasing. If that doesn't work, try the volume keys.
    01-30-14 10:24 AM

Similar Threads

  1. Calendar conferencing: how to join as moderator
    By JWilKill in forum BlackBerry 10 OS
    Replies: 5
    Last Post: 04-19-15, 04:20 PM
  2. Lock screen message
    By themrbrightside in forum BlackBerry Secure UEM & Productivity Suites
    Replies: 6
    Last Post: 02-04-14, 06:18 AM
  3. How update to 10.2.1 my z10 without wait Carrier release?
    By gosw in forum General BlackBerry News, Discussion & Rumors
    Replies: 4
    Last Post: 01-30-14, 04:05 PM
  4. Now TV app not working properly.
    By 20froggy14 in forum More for your BlackBerry 10 Phone!
    Replies: 4
    Last Post: 01-30-14, 01:22 PM
  5. Help Needed on 9720 BBM
    By helenmc83 in forum BlackBerry 9720
    Replies: 1
    Last Post: 01-30-14, 09:53 AM