1. sinjin_smythe's Avatar
    Has anyone experienced a problem when sending SMS to a group some of the messages are sent as MMS instead?
    My cousin uses her 9780 to text clients offers and has an unlimited text plan, but MMS are charged extra.
    She says her bills are over 60 a month due to this rather than the 35 for unlimited texts, I've had a look and cant figure it out.
    Any ideas on what could cause this? She tells me she only uses plain text on the texts
    06-28-11 02:06 PM
  2. greggebhardt's Avatar
    She should call her carrier as if there is no media attached to the message, it should be just a text.
    06-28-11 02:18 PM
  3. sinjin_smythe's Avatar
    OK Thanks. The carrier support is pretty useless, they say they blocked MMS sending on her account but she still gets the itemised bills in every month with MMS charges. I'll try an update to a newer OS version to see if that helps.
    06-28-11 03:00 PM
  4. BlackBerry.est08's Avatar
    Try to change text messaging settings: change "Send Text-Only Message As": Text only".
    06-28-11 03:38 PM
  5. iv313's Avatar
    I have the exact problem i sent txt mesage to groups and was with a hefty bill problem is the O2 who is the carrier they are arrogmat clueless and aggressive, they say its system generated, and is correct you ask them for prove and you wont hear from em, i spoke to another aldy she says send them individually i said why should be told what to do, then another person says mms should be disabled (IT ALREADY HAS)

    THis needs to be reported as theft to OfCom
    07-22-11 05:46 AM