1. summer2939's Avatar
    I have only had my blackberry bold for a short period of time and i noticed it was deleting my SMS messages, so i changed the "keep messages" to "forever". Then last night i removed the battery from my phone and now i noticed that the only SMS/MMS messages stored on my phone are MMS messages and SMS from three days ago. The rest have dissappeared. Any explanation would be greatly appreciated?
    07-27-09 10:18 AM
  2. mookish's Avatar
    Low app memory...
    07-27-09 10:22 AM
  3. summer2939's Avatar
    how can i check this? and is there any way to get them back?
    thank you
    07-27-09 10:24 AM
  4. username0022's Avatar
    Go to Settings>Options>Memory. You're looking for Application Memory. As long as you're over 12MB, you should be alright.

    And unfortunately, there is no way to retrieve the deleted SMS messages.
    07-27-09 10:46 AM
  5. summer2939's Avatar
    my free space under application memory is 42.7mb, is there any reason for the SMS messages to be deleted other than low memory?
    07-27-09 10:49 AM
  6. agirl65's Avatar
    Do you have your settings to only keep your messages for a certain number of days? I have mine set for forever so I can choose when and if I want them deleted.
    07-27-09 11:05 AM
  7. bish0p34's Avatar
    I back my phone up all the time, so if my phone did that to me, I'd still be able to get them. My Curve did it all the time, so far the Bold's been good.

    Posted from my CrackBerry at wapforums.crackberry.com
    07-27-09 11:37 AM
  8. summer2939's Avatar
    no, I have my messages set to keep forever, that is why i can't understand it. how do i back up my memory?
    07-27-09 11:42 AM
  9. mookish's Avatar
    Well if your memory dips too low, the device will delete messages, if you have re-booted since then it's useless to now check available memory.
    07-27-09 12:29 PM
  10. K B's Avatar
    ^^ Yes. If your phone was dumping messages because of low memory, you won't be able to see that after a battery pull, when your memory would be cleared and restored.

    So it is probably a memory issue. Lots of ways to manage memory - but mostly, install a recent OS and fully close all your apps when you're done with them. Your phone should be fine then.
    07-27-09 12:49 PM
  11. Username00089's Avatar
    By the way, do you have a memory card with all your media stored on it?

    Posted from my CrackBerry at wapforums.crackberry.com
    07-27-09 12:52 PM
  12. summer2939's Avatar
    an OS? thank you guys for all your help.
    07-27-09 12:56 PM