1. ThatsAngel's Avatar
    My wife sent me this video of the ghost in her 9930, and we're trying to figure out what's wrong. Last time it happened, I changed the sensitivity settings and it helped. Any explanation? Any fix?



    Sorry for the shakiness and portrait shooting.
    01-30-14 11:21 AM
  2. kbz1960's Avatar
    Is it plugged in? Plugged in the same outlet as other things? Near a plasma TV or any other electrical device that might interfere?
    01-30-14 11:32 AM
  3. ThatsAngel's Avatar
    Not at the moment. But she is in our living room with a 50" plasma directly across from her, wi-fi signals all throughout the home, and a MacBook Pro on her lap for work. Interference was never a concern for me when I used the 9930 on Sprint a few years ago, though. That can't be it, can it? It's only plugged in to charge at night in our bedroom. This has also happened while she's at the hair salon or out and about with her parents.
    01-30-14 11:40 AM
  4. Sargon123's Avatar
    Sounds like u got a ghost problem. You should call 1-800-ghostbusters

    Posted via CB10
    01-30-14 11:48 AM
  5. kbz1960's Avatar
    Maybe a trackpad issue.
    01-30-14 11:51 AM
  6. ThatsAngel's Avatar
    Maybe a trackpad issue.
    Any way to have that verified or fixed at this point? Especially since it's an older phone? She grabbed it brand new from eBay earlier this month.
    01-30-14 12:42 PM
  7. kbz1960's Avatar
    I haven't run the tests for a long time but somewhere in the options you can run tests on different hardware.
    01-30-14 01:11 PM
  8. CarGuy1368's Avatar
    I had this problem with my 9900. It always scrolled up in sunlight. I'm assuming it was the trackpad. I got the phone replaced by AT&T and I never had another problem.

    Replacing a trackpad on a 9900 is relatively easy. Purchase a trackpad from eBay (I think they're pretty cheap) and replace it on your device using a teardown tutorial on YouTube.

    P.S., it's not my fault if you break your device doing this!

    Posted via the super amazing BlackBerry Q10
    02-03-14 03:28 PM

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