1. F1ux's Avatar
    Hi, can someone tell me how I could stop my screen fading to black when I make calls? Sometimes I like to use the speakerphone option but because the screen fades as soon as I begin to dial, I can't set it like that
    10-09-11 03:14 PM
  2. MikeFromCanada's Avatar
    The screen fadiing to black is due to the proximity sensor on the front of the phone. Try hovering your finger over the sensor while in a call and you should see the screen go off and on.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-09-11 03:19 PM
  3. albee 1's Avatar
    Touch any key, it will light up.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-09-11 07:04 PM
  4. F1ux's Avatar
    Yeah unfortunately none of those did anything...
    10-09-11 10:18 PM
  5. the1onlyjosh's Avatar
    If you use a case the proximity sensor could be coverd up by that. this could cause your problem.

    Sent from my BlackBerry 9850 using Tapatalk
    10-09-11 10:25 PM
  6. kamalik's Avatar
    I have same problem and No key presses wakes up the sceen. Activity over or around proximity sensor also does no good. It is an annoying problem, even the service center has no clue on the issue. They wiped clean OS and reinstalled but to no avail. They have no solution for the issue at all.

    Service center in India (Delhi) tells me they have had same problem reported by few more BB 9900 customers.
    10-10-11 12:42 PM
  7. Rwil85's Avatar
    Hi, can someone tell me how I could stop my screen fading to black when I make calls? Sometimes I like to use the speakerphone option but because the screen fades as soon as I begin to dial, I can't set it like that
    the $ key (to the left of 'enter') toggles speakerphone on/off while in call.
    sahil123 likes this.
    10-10-11 12:49 PM
  8. bebold9930's Avatar
    I'm having same problem. I don't remember this being an issue when I first received the phone--seemed to work properly with the proximity sensor. I have since reloaded te operating system and suspect this may have something to do with it. Not sure though. I'd like to get it fixed. That would be nice.
    10-10-11 12:50 PM
  9. anon(2909270)'s Avatar
    Search for an app in appworld called "LeavItOn"
    bebold9930 likes this.
    10-10-11 12:52 PM
  10. Jeydeep's Avatar
    @I've found a temporary solution, just turn on the speakerphone by pressing the speakerphone button(to the right of the "enter" button.)

    Posted from my CrackBerry at wapforums.crackberry.com
    10-10-11 01:05 PM
  11. bebold9930's Avatar
    hard to find in the dark
    10-10-11 02:32 PM
  12. mssca's Avatar
    Can all of you guys who are having this issue please post the information on the OS version currently running on your phone? I have a feeling that this may be a bug in the OS not the sensor itself.

    I noted some have .261 same one as mine and I don't have the issue.... hum... but still, it would be great if we can log all the OS versions and see if there is a pattern just for fun.

    Thanks.
    melander likes this.
    10-10-11 03:53 PM
  13. Polopoulos's Avatar
    I am running OS .353 and have this problem too. It doesn't happen all the time though... really odd!
    10-10-11 09:53 PM
  14. amittilani's Avatar
    proximity sensor
    10-10-11 10:27 PM
  15. idrc77's Avatar
    Same problem here. Verizon .254
    10-11-11 04:08 PM
  16. Ibn la Ahad's Avatar
    Same here and I'm on .440.
    10-12-11 01:02 AM
  17. kamalik's Avatar
    OS .261 has the problem definately.
    10-12-11 12:03 PM
  18. gingertonic's Avatar
    Its hard to find the $ key in the dark? Lol?

    Posted from my CrackBerry at wapforums.crackberry.com
    10-12-11 12:09 PM
  19. BLACKECHO's Avatar
    making call on BB9900, every time i call the screen fades out and cannot use screen, it was working fine then fading out then all was well and now the screen fades out. WHT IS CORE ISSUE. once it fades out during the call I CANNOT USE SMART FUNCTIONS!!!! HELP HELP
    01-03-12 02:15 AM
  20. JR A's Avatar
    01-03-12 03:27 AM
  21. belfastdispatcher's Avatar
    @I've found a temporary solution, just turn on the speakerphone by pressing the speakerphone button(to the right of the "enter" button.)

    Posted from my CrackBerry at wapforums.crackberry.com
    You mean the "other" right
    01-03-12 08:00 AM
  22. eds817's Avatar
    I have a 9900 running 7.1.0.74 and I notice this as well but whenever I move the phone away from my ear it comes on and when I put back to my ear it goes black. Never really thought much about it until I read this thread. All functions work while on a call.
    01-03-12 08:15 AM
  23. BLACKECHO's Avatar
    I am having the same issue with the screen fades out when i make a call. Please help, am using OS 7.0.0.

    if there is a new official version of the OS pls. advise.
    03-07-12 12:11 AM
  24. ashaya2u's Avatar
    I did a security wipe and updated the phone to 7. 1 0... 921 the next day I found the screen fadind during calls. Please is there any body that solves this problem.. I need. Help
    02-28-13 02:23 PM
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