1. ragdeiii03's Avatar
    Periodically during the day when I'm using the phone the screen goes black. The phone is still working but you can't see anything. After ten or so minutes the screen brightens up again. If I don't feel like waiting, a battery pull will resolve the problem. Hoping someone can help with this problem. Thanks

    Sent from my BlackBerry 9930 using Tapatalk
    03-18-13 01:40 PM
  2. ezrunner's Avatar
    perplexing issue, at first i was thinking a loose connection in device. However a battery pull resolves the issue. Is your phone noticeably warmer when this happens?
    03-18-13 02:03 PM
  3. ragdeiii03's Avatar
    perplexing issue, at first i was thinking a loose connection in device. However a battery pull resolves the issue. Is your phone noticeably warmer when this happens?
    I'm thinking that may be the problem...


    Sent from my BlackBerry 9930 using Tapatalk
    03-19-13 08:05 AM
  4. TejasBH's Avatar
    It's the software I believe.. Happened to me.. But after a security wipe and re-installing the latest software, I don't face that problem anymore.
    03-21-13 06:58 AM
  5. ragdeiii03's Avatar
    Haven't solved the problem but I did make it better for me. When the blackout occurs I just power off and power back on. Problem temporarily solved 'till next time...

    Sent from my BlackBerry 9930 using Tapatalk
    03-24-13 11:40 PM

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