1. potimus's Avatar
    Hi everyone, I'm new to the forum so I apologize if I'm posting in the wrong spot. Yesterday I sent a text, put my phone on the counter, and came back to this screen.

    Reload Software: 561-image.jpg

    It will also occasionally read "Reload Software: 507". I've researched online, and nothing has seemed to work for me. When plugging it into the computer, the computer will recognize what kind of phone it is, but will not connect.

    Can anyone explain to me how I can fix this issue?

    Thanks.
    12-13-13 03:52 PM
  2. Bla1ze's Avatar
    12-13-13 04:06 PM
  3. potimus's Avatar
    When following the steps of this guide, I get messed up here.Reload Software: 561-screenshot_1.png

    How do I download the appropriate OS, and how do I ensure it will install properly?
    12-13-13 05:53 PM
  4. potimus's Avatar
    Solved, I removed the Vendor.xml
    12-13-13 07:58 PM

Similar Threads

  1. Replies: 7
    Last Post: 12-28-15, 03:24 PM
  2. reloading os on z10
    By habibvalil in forum BlackBerry 10 OS
    Replies: 5
    Last Post: 12-14-13, 09:42 AM
  3. Need BB Desktop Software 6.1.03 Bundle 34
    By butterflyfl99 in forum Desktop Software
    Replies: 1
    Last Post: 12-11-13, 03:09 PM
  4. App Software update message
    By Troublemakermk4 in forum BlackBerry World
    Replies: 6
    Last Post: 12-11-13, 01:26 PM
  5. Need bbdesktop software 6.1.03 bundle 34
    By butterflyfl99 in forum BlackBerry Torch Series
    Replies: 1
    Last Post: 12-11-13, 09:43 AM
LINK TO POST COPIED TO CLIPBOARD