1. jbmtj's Avatar
    I have a Bold 9000 that the red light flashes 4 times. Currently loaded with BES enabled. Want to wipe and re-install. I have read many of the posts on this issue. This is what I have tried:

    Tried JL_Cmder to wipe the device and gives the following:

    RIM Wireless Handheld Java Loader
    Copyright 2001-2007 Research In Motion Limited
    Connecting to device...debug: COM error during
    Open: (0x80004004)
    Error: unable to open port

    Apploader (loader /nojvm) gives:

    A connection to the device could not be established. Please ensure that the device is properly connected to the cradle or USB cable, and that the cradle or USB cable is connected securely to your computer. Also ensure that the device has completed any startup operations. Then run the Application Loader Wizard again.

    BBSAK cannot see the device.

    Windows Device Manager detects when the device is plugged in (Windows XP).

    I want to give the Bold to my son since he jumped into the pool with his phone.

    Appreciate the help.
    07-13-11 08:58 AM