1. texn884's Avatar
    When I put my phone on Silent and get a text or BBM it still makes its tone or sound affect.
    It was working perfect and just like that it's not shutting up.

    Suggestions?
    07-07-13 08:46 AM
  2. texn884's Avatar
    Anyone have any ideas?
    07-07-13 12:21 PM
  3. Astro_Man's Avatar
    You or someone else has modified your Silent profile. Click on the sound profiles icon, scroll down to "Change Sounds and Alerts," click on that and then choose "profile management." Click on your "Silent" profile and then find the BBM and texts notifications you want to alter. (Texts is in "Messages," and BBM is in "Instant Messages.") Change the volume of each to silent. You can also activate the "All Alerts Off" profile, but then no alerts (LED, sounds, vibrations) will work for anything.
    07-07-13 12:47 PM
  4. SwitchBeach's Avatar
    Do you have any Contact Alerts set? If so, make sure that the volume in the alerts is set to "Active Profile" and not to a number.
    07-07-13 01:17 PM
  5. texn884's Avatar
    Heck I dont know what I did but the stock silent word went away and I put one back and it has a star next to it now
    07-07-13 01:42 PM
  6. texn884's Avatar
    the factory silent red word is gone. I did what you said but I may wipe the phone and reinstall to see if it comes back
    07-07-13 03:35 PM
  7. texn884's Avatar
    I think I got it figured out
    07-07-13 08:33 PM
  8. dereje teshome's Avatar
    When I put my phone on Silent and get a text or BBM it still makes its tone or sound affect.
    It was working perfect and just like that it's not shutting up.

    Suggestions?
    07-08-13 10:01 AM
  9. dereje teshome's Avatar
    How to install blackberry bold 9900 on my phone
    07-08-13 10:02 AM

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