Problems Restoring BBM Contacts after upgrading to BBM 7
Hello,
I've recently upgraded to BBM 7 on my Bold 9900. I had a little problem initially with the installation of BBM 7 which I thought I could fix with a full-on phone restore from a backup I have made prior. After figuring out I had to manually delete the faulty instance of BBM on my phone through the application manager, I finally managed to install BBM 7.
That's where the good news ends. My BBM contacts have all disappeared and I had no luck restoring them using the "one time only" restore feature. I have tried restoring via email with no luck, as well as BlackBerry Protect. I am at a dead end here and I'm wondering if there's some way to get my BBM contacts back.
Thanks in advance for any advice on the matter.
i'm a moron so please help
trying to follow your thread as it the only one of the we that address the same problem i am having after i tried upgrading to bbm 7. ie first of all i couldnt find the icon after the upgrade, then i deleted the app and reinstalled then the icon appeared but took me through a reinstall my contacts process (from email using my bbid), this process ran all night but never did anything. eventually it canceled and said cannot restore contact because server has failed which has now been going on for 4 days. I have looked at rroyy's site but all that happens when i click on a link to download is it comes up with a whole lot of text ? totaly lost and confused - please help :huh::huh: