1. Nuggstein's Avatar
    Hello. I am interning at a large corporation and I had asked to be on the Enterprise server (on my personal phone) so that I could access my email. I forgot I could just add an Exchange account separately. After being added to the server and configuring my phone, it started syncing everything to the company's server and I did not want this to happen. Now I was under their IT policy. I had asked to be removed from the Enterprise Server. My network administrator changed my IT policy to "Default", removed me from the server, I was able to remove my password, delete the proper service books and then reboot and that was that.

    I went to install "Blackberry Protect" this morning just to try it out, and this error came up:

    I do not want to wipe my device. I just got this phone and reconfigured everything, haha. I don't even know if wiping the device will remove the "Default" IT policy (which it still says I'm under), but I am no longer connected to their servers!

    I also noticed some of the Facebook options are grayed out, and I'm assuming this is due to the IT policy as well.

    Please help!

    Also, if you need my device info:

    Blackberry 9780
    OS 6 -

    Thank you,
    07-05-11 02:27 PM
  2. Don00's Avatar
    07-05-11 02:50 PM
  3. Phill_UK's Avatar
    Wiping your device will not remove an IT Policy.

    Try the above link by Don, or this one... http://forums.crackberry.com/f3/remo...lackberry-569/

    Posted from my CrackBerry at wapforums.crackberry.com
    07-05-11 02:52 PM
  4. Nuggstein's Avatar
    So can I change the policy.bin file without wiping my device? The instructions say to wipe it.
    Last edited by Nuggstein; 07-05-11 at 03:16 PM.
    07-05-11 02:57 PM
  5. zuluwalker's Avatar
    I did a factory reset on a 9700 using BBSAK and it seems to have done the job. Well, at least the Buyer's Remorse section under the Status page indicated so. I was able to run BlackBerry Protect which I couldn't before the factory reset.

    Should I have done it using some method other than that? It was so simple that I'm starting to have my doubts.

    Sent from my BlackBerry 9650 using Tapatalk
    07-09-11 11:00 AM
  6. infinus's Avatar
    to remove IT policies......
    Open command prompt>> navigate to .././apploader/ folder
    Connect BB
    Type command......

    Loader /resettofactory
    (this will wipe your BB and all IT policies too)

    Posted from my CrackBerry at wapforums.crackberry.com
    07-09-11 01:30 PM
  7. Nuggstein's Avatar
    So there is no way to remove the polciy without wiping the device? I'm on the "default" policy and am not connected to any Enterprise Server anymore...
    07-11-11 11:09 AM