1. ArtilesGabriel's Avatar
    i got initializing Failed on my device, i dont know why?? how to fix it??
    12-22-13 08:15 PM
  2. KemKev's Avatar
    What were you doing or trying to do? When looking for help, include as much information as possible.

    Also, if you do have a Z10, why post in the Bold 9790 forum?
    12-22-13 09:02 PM
  3. ArtilesGabriel's Avatar
    Oh my god, I just ask. It doesn't matter I got z10 or what. The way I ask is about 9790, that's why I posted here.

    Posted via CB 10. BlackBerry Z10 | 10.2.1.1259 | BBM Channel C00122E26 | 2ABD91CA
    12-23-13 01:43 AM
  4. KermEd's Avatar
    Oh my god, I just ask. It doesn't matter I got z10 or what. The way I ask is about 9790, that's why I posted here.

    Posted via CB 10. BlackBerry Z10 | 10.2.1.1259 | BBM Channel C00122E26 | 2ABD91CA
    Because they are completely different operating systems, rewritten completely from the ground up. It's a critical question.

    Almost as critical as 'what were you doing when the error happened' and 'please provide more details' - as asked by the person you were snippy with (the person taking time out of their day to help fix your problem, for you, for free)

    Posted via CB from my LE
    12-23-13 04:24 AM
  5. ArtilesGabriel's Avatar
    Well,,
    I had a blackberry 9790. Then I often change the sim card. It happened yesterday, when I try to change the sim card again, it was smooth. And suddenly it said "initializing failed" on my 9790. I don't know why, it just comes like that. I've tried to upgrade the OS in case my os version was 7.0 so I did the upgrade. But still nothing, my device keep saying " initializing failed "

    Sorry for my bad english.


    Posted via CB 10. BlackBerry Z10 | 10.2.1.1259 | BBM Channel C00122E26 | 2ABD91CA
    12-23-13 08:55 AM
  6. KermEd's Avatar
    Gotcha,

    Can you take a run through this KB article?

    http://btsc.webapps.blackberry.com/b...ListHelperImpl

    My understanding is it happens if it can't read the SIM card..

    In addition, if it happens on all sim cards, it could be the phone or the OS

    Posted via CB from my LE
    ArtilesGabriel likes this.
    12-23-13 11:50 AM

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