1. khaledame's Avatar
    Hi this is my firest post in crackberry .. I need to help please ... My bb 9900 it's not booting .. It's stooped in the white line when the bb booting and not complete .... What I do ?
    09-11-13 12:04 PM
  2. Anonymous94587689's Avatar
    did you read this ?


    you will find some possible solution in that thread

    other material : 9900 Not Booting Up - BlackBerry Support Community Forums

    Good luck
    09-11-13 12:17 PM
  3. khaledame's Avatar
    I did all this and the phone not working
    09-11-13 01:21 PM
  4. Anonymous94587689's Avatar
    Well, if you already did what was explained above,

    you can still try one thing:
    • remove your sim
    • remove any SD-card you may have installed
    • and try to reboot in 'safe mode'

    To boot in safe mode,
    Remove and reinsert the BlackBerry smartphone battery.
    • Once the loading bar is displayed on the screen of the BlackBerry smartphone, press and hold the Escape key until you hear beeping or the loading bar completes then release the Escape key.
    • When the BlackBerry smartphone boots up the Safe Mode disclaimer listed below appears, click OK to dismiss the disclaimer.

    ( KB17877-How to start a BlackBerry smartphone in Safe Mode )
    09-11-13 01:43 PM

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