1. madcat1990's Avatar
    Hey Guys,

    First time posting here so be gentle!

    I've heard this was the place to go if you have problems with your blackberry, so here's mine:

    I have a blackberry bold 9900 I'm trying to Sync with my OSX 10.6.8

    I've installed the Desktop Manager and restarted like it said, but the SYNC option doesn't show on my phone upon connecting it through usb, and the Desktop Manager cannot find the phone (I open the manager, and it just stays there...)

    Any ideas what I'm doing wrong here/ what's wrong?
    06-20-13 11:27 AM
  2. fahar's Avatar
    When connected, it will appear notification on blackberry screen, select 'usb drive' ..
    if so,does the phone appear in Finder>Device folder on Mac ?
    06-24-13 06:12 AM
  3. rambo47's Avatar
    Hey Guys,

    First time posting here so be gentle!

    I've heard this was the place to go if you have problems with your blackberry, so here's mine:

    I have a blackberry bold 9900 I'm trying to Sync with my OSX 10.6.8

    I've installed the Desktop Manager and restarted like it said, but the SYNC option doesn't show on my phone upon connecting it through usb, and the Desktop Manager cannot find the phone (I open the manager, and it just stays there...)

    Any ideas what I'm doing wrong here/ what's wrong?
    First, make sure that you are connecting directly to your Mac, not a USB hub or peripheral (some keyboards have USB ports).
    Second, try doing a battery pull and letting the BlackBerry reboot while connected to your Mac.
    06-24-13 06:38 PM

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