1. andro737's Avatar
    hi am new to bb i have problem with my phone ...my headphone one side is not working ...please help me to solve thi issue am on Latest Official OS 6.0.0.756 from Voda Spain
    06-10-13 08:35 AM
  2. jaydee5799's Avatar
    hi am new to bb i have problem with my phone ...my headphone one side is not working ...please help me to solve thi issue am on Latest Official OS 6.0.0.756 from Voda Spain
    Hi!! Welcome to CrackBerry!!!
    Glad you are here. Now if one side of the headphones is not working, there could be a short or crimp in the wires. Have you checked to see if your earphones work in another device? Can you check that first please and let us know? Thanks!
    06-10-13 08:55 AM
  3. andro737's Avatar
    iam sure that my headphones are working fine i tried with diffrent headsets but no luck ...
    06-10-13 09:11 AM
  4. jaydee5799's Avatar
    So you're saying that no matter which headsets you use you have no sound from one side?

    Posted with JayDee's white Z10
    06-10-13 09:14 AM
  5. andro737's Avatar
    yaa no sound from one side ??is this is a software or hardware issue????? thnks
    06-10-13 09:17 AM
  6. Batter Pudding's Avatar
    Get a strong light and shine it into the headphone socket. Make sure you can not see any muck in there.

    When you insert the headphones, does the jack go in all the way?

    Is this phone new or second hand?
    06-10-13 10:07 AM
  7. andro737's Avatar
    Get a strong light and shine it into the headphone socket. Make sure you can not see any muck in there.

    When you insert the headphones, does the jack go in all the way?

    Is this phone new or second hand?


    its a second hand phone bot from ebay .....
    06-10-13 11:20 AM
  8. Batter Pudding's Avatar
    If the phone is second hand you need to check with the seller as to the state of it when they sold it. Though it is not something most phone sellers would check. Also check their EBay feedback at the same time...
    06-10-13 12:04 PM
  9. jaydee5799's Avatar
    If the phone is second hand you need to check with the seller as to the state of it when they sold it. Though it is not something most phone sellers would check. Also check their EBay feedback at the same time...
    Yes, this is a good idea. More than likely the hardware is bad and you cannot get stereo sound from this handset.
    andro737 likes this.
    06-10-13 12:31 PM
  10. andro737's Avatar
    is there any way that i can repair ..by givng this to service centre????
    06-10-13 01:47 PM
  11. jaydee5799's Avatar
    is there any way that i can repair ..by givng this to service centre????
    I would think a carrier might be able to repair or a service center. I don't know much about taking those phones apart to fix problems. Sorry.

    Posted with JayDee's white Z10
    andro737 likes this.
    06-10-13 06:17 PM

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