1. missljw's Avatar
    A couple of weeks ago my bb bold 9700, lost the bb signal, it came back a couple of days later but now its gone again. I can still text but cant use the internet.
    Every so often i get signal for a minute or so where my phone will recieve any bbm's and e-mails, but in this short space of time i still cant send messages. I've rang customer service and their not much help! I've tried pulling out the battery and it doesnt change, any ideas?!
    06-27-11 08:42 AM
  2. anon(153966)'s Avatar
    So you mean your device is on EDGE, and not 3G?

    I take it you've tried a battery pull, and or reloading the OS?
    06-27-11 09:50 AM
  3. missljw's Avatar
    It is still 3G but no bb symbol by the signal bit.. i've tried battery pull, not sure hw to reload the OS?
    06-27-11 10:07 AM
  4. IAmSixNine's Avatar
    You need to contact your carrier for this one. Sounds like a system problem and not your device. At least thats what i would do. There is always a chance it could be a device issue but with you getting full signal but not getting BB data services that could be a system / network issue.
    06-27-11 11:24 AM
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