1. ksbkim's Avatar
    I recently unlocked my AT&T Blackberry Bold 9000. I reactivated it on T-Mobile and signed up for a pre-paid plan. I'm only getting EDGE speeds even though it's a 3G smartphone. Do I need to change the APN settings? What do I need to do to get 3G speeds? Your feedback is greatly appreciated.

    P.S. Does T-Mobile provide tech support for non T-Mobile products?
    07-22-11 09:22 AM
  2. Laura Knotek's Avatar
    AT&T and T-Mobile use different frequency bands for their 3G networks. You will never get 3G if you use an AT&T branded device on T-Mobile. EDGE (2G) is all that is possible.
    mandony likes this.
    07-22-11 09:26 AM
  3. ksbkim's Avatar
    That's very depressing to hear. Thanks for your reply. Have a nice weekend.
    Fubaz likes this.
    07-22-11 09:36 AM
  4. saudadeii's Avatar
    P.S. Does T-Mobile provide tech support for non T-Mobile products?
    Yes they do as long as it's a service related problem, not a phone one. They have a Blackberry escalation team. I had a problem getting BIS to work when I first switched my AT&T 9000 to TMO. They were very helpful.
    07-22-11 09:55 AM
  5. Ahmi's Avatar
    Agreed. I have switched between numerous non-Tmo BB's over the last few months, and they are always extremely helpful with setting my phone up to work properly with their service. Also, don't be depressed, EDGE is not really that bad- it's really like 2.5G.

    Posted from my CrackBerry at wapforums.crackberry.com
    07-22-11 10:14 AM
  6. mandony's Avatar
    EDGE is NOT bad.
    I am using the BB9000 on TM with a BB Playbook and the tether speed is quite good.

    On the other hand OP, if you had done your research on the availability of TM 9000 3G, this was discussed time and again on the 9000 forum.
    From a practical standpoint, 3G on 9000 drains the battery; most people to leave the speed at 2G
    Last edited by mandony; 07-22-11 at 02:30 PM.
    07-22-11 02:28 PM
  7. Fubaz's Avatar
    That's very depressing to hear. Thanks for your reply. Have a nice weekend.
    you made my weekend.
    man how searching the forums could have saved the depression
    07-22-11 02:30 PM
  8. blackberry-unlocking710's Avatar
    It will work on EDGE and it's also nice
    07-26-11 06:31 PM
  9. olblueyez's Avatar
    Unlocking a 9000 doesn't really accomplish much unless you want to travel or move to T-mobile and get slower browsing speeds?

    Do any US based GSM carriers use the necessary bands to provide 3G?
    07-27-11 03:26 AM
  10. Laura Knotek's Avatar

    Do any US based GSM carriers use the necessary bands to provide 3G?
    Not that I am aware of. Cincinnati Bell uses the same bands as T-Mobile.
    07-27-11 03:40 AM
  11. saudadeii's Avatar
    Unlocking a 9000 doesn't really accomplish much unless you want to travel or move to T-mobile and get slower browsing speeds?

    Do any US based GSM carriers use the necessary bands to provide 3G?
    I'm not sure what you're asking. AT&T and T-Mobile provide 3G service for Blackberry phones. As LAK611 said in his earlier post, they use different freq's so you can't use one branded to one service on the 3G of the other.

    This is not unique to BB's. All AT&T phones (including iPhones) behave the same way.
    07-27-11 12:48 PM
  12. delfteo's Avatar
    This will explain why.

    AT&T is using 1900 MHz (850 MHz in some markets) for 3G.
    T-Mobile will use 1700 MHz for download and 2100 MHz for upload
    This will explain why.

    Bold 9000 specs
    2G Network GSM 850 / 900 / 1800 / 1900
    3G Network HSDPA 850 / 1900 / 2100

    As you can see the bold don't support the T-Mobile 1700 mhz
    Have fun with EDGE or change network

    Enjoy DelftEo


    Posted from my CrackBerry at wapforums.crackberry.com
    07-27-11 05:32 PM
LINK TO POST COPIED TO CLIPBOARD