[walkman1677]

Got my 9650 today. Hooked it up to my Windows 7 Pro 64x and used Desktop manager 5.0.1 to sync it with Outlook. All worked fine.

I went to move some pictures onto the phone, but it wasn't listed as a removable device so I could access the memory card.

I have turned off the MTB, and set up the memory settings to support mass storage,

Compression yes (tried no as well)
Media Card Support = On
MTB = Off
Mass Storage Mode = On
Auto Enable Mass Storage = Prompt (tried yes as well)

Rebooted the phone and the laptop.......... I still cannot get Windows to let me see the memory card as a storage device to move songs/pictures to it.

Anyone have a solution?

Thanks

[RegE]

Try: Disabled, On, On, On, and Yes, respectively.

Posted from my CrackBerry at wapforums.crackberry.com

[walkman1677]

RegE,

Thanks for the reply. That didn't work either.

[sx4dude2013]

The driver for ur phone might be missing. Go into device manager and see if there are caution symbols by the bold.

Posted from my CrackBerry at wapforums.crackberry.com

[BrianM23]

for someone who doesnt know how to get to device manager :

click start or the round windows symbol in the bottom left.
right click on computer and click manage.
choose device manager from the list on the right.
Find your phone.

[pkcable]

I'm betting it's the drivers.

[walkman1677]

so there is a yellow indicator there, good call. Let me see where I can find the latest drivers from. I'll report back for anyone else who has this issue.

[walkman1677]

I uninstalled DM again, reinstalled it, then downloaded the newest drivers from Verizon 9650 | New Verizon Wireless Phones

After that, DM updated several files on the device and it works now. Thank you all for the input.

Mike

[pkcable]

That's what we like to see! Good deal.