new email doesnt make a noise?

i got a new blackberry bold today so i'm not 100% with it yet. i went into the options to change my alert tones (sms, mms email etc) i set a tone for my email, but it doesnt make a noise, it just starts flashing red..? help? oh and my sms messages and stuff make a noise, just not my email?

See whether a battery pull helps .. Pull the battery out while the device is ON.. Put it back in again after 20 seconds.

Welcome to CB!

are you sure you set up email alerts/check that its not set to mute or just vibrate