1. vegetto_456's Avatar
    Hey everyone,

    My email account was recently moved to a gmail based server. It used to be on the university server I think. Anywho, I can't seem to add the account to my bold for some reason. After trying to add the account, and adding the password and email address, just says updated failed.

    Any help would be appreciated!

    Even though it's a gmail account, my email address doesn't end in @gmail.com. It added just fine to my iphone 4 with no hassle. So I know that the email account seems to be in working order.

    Sent from my BlackBerry 9900 using Tapatalk

    ***EDIT: I seemed to have found a solution. MODS please close this thread and thank you.
    Last edited by vegetto_456; 05-13-13 at 02:41 PM. Reason: Problem solved
    05-13-13 02:12 PM
  2. Cecdes's Avatar
    Can you share your solution with me please?
    I have a similar problem.
    05-13-13 05:01 PM
  3. 93Aero's Avatar
    Can you share your solution with me please?
    I have a similar problem.
    Have you tried going to your carriers website blackberry page and entering it there. Or calling your carrier and let them sit it up over the phone.

    Is it just your gmail account or another dotcom site that's not allowing you to enter it. There's also the option of resending the service books from your phone that may clear up the issue.
    05-13-13 06:12 PM
  4. Farrris's Avatar
    Similar problem when changing simcard. Why meyh ?
    05-13-13 11:19 PM
  5. vegetto_456's Avatar
    Can you share your solution with me please?
    I have a similar problem.
    Hey there,

    Of course no problem. Is your account with gmail too? The trick for me was to use the option add other type of account. I entered my password correct. But I intentionally misspelled the @whatever.com part. What this does is it forces the manual setup screen.

    Once there, select the imap/pop option at the top. This time enter your email address and password properly. On the email server box I used imap.gmail.com if I recall correctly. Then I entered okay and it actually worked!

    Let me know if it helps you.
    05-14-13 01:23 AM
  6. Cecdes's Avatar
    Works like a charm.
    I tried it, entered the wrong @....com with the correct password.
    Then the link for "enter manual options" . completed that and after 15 seconds my email inbox was filling up.

    Thanks a zillion.
    05-14-13 03:37 AM
  7. vegetto_456's Avatar
    Glad to hear it worked out. Cheers!

    Posted via my iPhone 4
    05-14-13 05:11 AM

Similar Threads

  1. Replies: 0
    Last Post: 09-10-12, 05:52 AM
  2. Need help: can't re-add gmail account
    By basukirahmad in forum BlackBerry Curve Series
    Replies: 1
    Last Post: 12-10-11, 10:34 AM
  3. Can't add gmail account
    By crigga84 in forum General BlackBerry News, Discussion & Rumors
    Replies: 7
    Last Post: 10-31-11, 06:52 PM
  4. Can't add OWA account through BIS *HELP*
    By smurf9271 in forum BlackBerry Storm Series
    Replies: 3
    Last Post: 12-11-08, 01:23 AM
  5. Need help....can I donate my 8120 to my uncle when we have different providers???
    By gtfrede in forum General BlackBerry News, Discussion & Rumors
    Replies: 10
    Last Post: 11-18-08, 11:54 PM