1. lokario90's Avatar
    I recently just bought a bb from eBay... Apparently the guy used the bb for enterprise emails... i did the security wipe but when i try to activate my email on the email setup all i get is:

    Select the type of email account type:

    INTERNET MAIL ACCOUNT

    ENTERPRISE ACCOUNT

    Of course i chose Internet email account and this is what I get


    Existing users

    If you want to access your email settings or you changed your device, log in

    USERNAME:

    PASSWORD:


    I dont know the username or password I guess that is some sort of security feature he had on the phone how do i disable that. PLEASE I NEED HELP!!!!!!
    02-20-11 11:13 PM
  2. Motorcycle Mama's Avatar
    Please don't post using such a huge font. It's difficult to read.

    If you can't remember or don't know the username and password for the BIS/Email Settings, you need to call the Customer Service of your carrier and they can reset them for you.
    02-21-11 07:24 AM
  3. mikeplus1's Avatar
    Maybe do a factory wipe?

    Posted from my CrackBerry at wapforums.crackberry.com
    02-21-11 07:25 AM
  4. MrObvious's Avatar
    Send Service Books?

    Posted from my CrackBerry at wapforums.crackberry.com
    02-21-11 12:24 PM
  5. Motorcycle Mama's Avatar
    He can't send the Service Books if he can't log in to the BIS/Email Settings.
    02-21-11 01:03 PM
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