1. tridolph's Avatar
    started having pic mesg problems as of yesterday. didn't do anything different. so i deleted some apps and did a back up and restore. that didn't fix it. i also downloaded the newest-9000-os-4-6-0-418-4-6-0-247-a-180573
    that still isn't working.
    anyone have any ideas?
    04-29-09 03:13 PM
  2. Username00089's Avatar
    What is the MMS problem exactly?
    04-29-09 03:25 PM
  3. sweeperdk's Avatar
    Let me guess... You can't send mms?

    Neither can I. I have noticed that when I try to do so, the blackberry icon next to "3G" disappears.

    A problem @ BlackBerry with BIS/BES perhaps?
    04-29-09 03:30 PM
  4. tridolph's Avatar
    i send a pic and it comes up with red x. it acts like its sending then just comes up with x
    04-29-09 03:33 PM
  5. tridolph's Avatar
    dont know if this is related but yesterday i couldn't get on the internet. it said forbidden error 403. since i did the back up and restore no issues with that but still can not send pics.
    04-29-09 03:35 PM
  6. sweeperdk's Avatar
    i send a pic and it comes up with red x. it acts like its sending then just comes up with x
    Yup, same as me.

    I deleted the MMS service books, sent host table again, did a battery-pull.

    No difference. the BIS icons still disappear when I attempt to send an MMS.
    04-29-09 03:35 PM
  7. sweeperdk's Avatar
    dont know if this is related but yesterday i couldn't get on the internet. it said forbidden error 403. since i did the back up and restore no issues with that but still can not send pics.
    Yesterday had Europe loose BIS/BES for about an hour. Wouldn't be surprised if it is in relations to that.
    04-29-09 03:36 PM
  8. tridolph's Avatar
    however my bis icon didn't disappear at all when trying to send
    04-29-09 03:38 PM
  9. sweeperdk's Avatar
    however my bis icon didn't disappear at all when trying to send
    It comes back to me after I get the "red cross" on the mms though
    04-29-09 03:41 PM
  10. Username00089's Avatar
    Sometimes it is possible that a pic is too big to send through MMS.
    04-29-09 03:41 PM
  11. tridolph's Avatar
    even the small pics i can't send. everyone else i know that has a bold same carrier can send pics.
    04-29-09 03:43 PM
  12. Username00089's Avatar
    even the small pics i can't send. everyone else i know that has a bold same carrier can send pics.
    And just to be sure, you did re-send your service books?
    04-29-09 03:46 PM
  13. tridolph's Avatar
    yes i re- sent the service books after i did i back up and restored and even when i installed the 4.0.6.0418 i re sent the serivce books
    04-29-09 03:50 PM
  14. sweeperdk's Avatar
    My guess is that it is a BIS problem...

    will definitely keep an eye on this thread.
    04-29-09 03:52 PM
  15. tridolph's Avatar
    my error mesg came back:
    http 403: forbidden
    i am thinking this has something to do with why i cant send pics.
    if anyone knows how to fix this please let me know. I have already done a back up and restore and up dated it to the 4.6 and it didn't go away. yes my service plan has everything set right for internet and mesging use.
    04-29-09 04:44 PM
  16. prince_1308's Avatar
    easy fix resend service books if that dont fix it then send yourself an MMS should fix the issue
    04-29-09 05:19 PM
  17. tridolph's Avatar
    easy fix resend service books if that dont fix it then send yourself an MMS should fix the issue
    did both and still no luck. also have already done a battery pull. also i just whiped my blackberry and still no luck
    04-29-09 05:24 PM
  18. tridolph's Avatar
    I i am not mad at anyone. just myself cause for some reason after i whipe handheld i can't seem to get my contacts back on.
    04-29-09 05:27 PM
  19. tridolph's Avatar
    i couldn't fix my problem but tech support did. some reason they had to take me off the system and back on to fix my problem
    04-29-09 06:11 PM
  20. TheLastPanda's Avatar
    I had the same problem after a handheld wipe and OS upgrade. Resent my service books and now it works!
    05-28-09 08:52 PM
  21. Nafirio's Avatar
    Have u all try to change your connection from 3G to 2G when sending MMS??
    When u want to send MMS change your connection to 2G.
    It works for me.
    05-29-09 01:22 AM
  22. tifosichris's Avatar
    I'm having this problem too. Anyone find a fix for it?



    ~Chris
    05-31-09 08:28 PM
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