1. frasej's Avatar
    I did a search but found nothing. My new message envelope won't go away. It says I have 1 new message. I've checked all message inboxes and done a battery pull twice. Any ideas?
    06-08-10 02:43 PM
  2. JDukeOSBB's Avatar
    Click the messages icon. Then press the blackberry key and choose options>general options. Then where it says "display message count" choose the none option and save

    Posted from my CrackBerry at wapforums.crackberry.com
    06-08-10 03:08 PM
  3. frasej's Avatar
    That removed the count, but not the envelope with the red star.
    06-08-10 03:20 PM
  4. dbone15's Avatar
    Have you checked all your folders including your saved messages folder?
    06-08-10 03:23 PM
  5. JDukeOSBB's Avatar
    Can u take a screenshot??

    Posted from my CrackBerry at wapforums.crackberry.com
    06-08-10 03:24 PM
  6. frasej's Avatar
    Figured it out. I had saved a message before reading it. It was stuck on un-read in my saved messages folder.
    06-08-10 03:30 PM
  7. graffixx's Avatar
    Alternatively, you can search for UNREAD message:

    Menu | Search | Show -> Unopened Only
    06-08-10 04:00 PM
  8. frasej's Avatar
    That one I didn't know. Thanks.
    06-08-10 05:02 PM