Originally Posted by
amazinglygraceless Two weeks into owning the 9700 and I have one (1) single issue and that is the placement of the memory card.
The one that came with the phone was difficult to remove and I wound up
snapping it in half. No big deal, it was only a 2gb card and I was replacing it
with my 16gb.
Fortunately I backed up the entire card to the PC before putting it in the phone.
Today, I needed to give a set of files to a friend (non BB user) so I had to put
the card in a reader and SOB! I snapped the 16gb in half also. Yes, I know how
to insert and remove the card properly. There was just no give.
I will never understand the idiotic rationale for this position for the card.
The upshot. I called the AT&T store local to me and they were going to give
me two (2) 16gb cards and a $25.00 credit. I declined the credit seeing as
the went above and beyond by replacing a 2gb card with a 16gb.
It's not a problem. It's not an oversight. It's a feature!
RIM is all about security, right? If you try to steal somebody's micro SDHC in a hurry you're more than likely going to break it. Card unusable, no data compromised. Problem solved
In all seriousness the cards are in a tight spot. The only phone I've seen do this right is Nokia where you have two slots on the side of the phone, one for the SIM and one for the memory card. Couldn't be easier popping them out. The micro SDHC cards are hot swappable anyway, why should you have to power off the phone?
With RIM you have to pull the battery and then use tools to get the cards out. Not fun. Not sure why they did that but I guess it's just limitations of the way they laid out the mobo, or maybe even my joke was a consideration. I really don't know.
Two thumbs up to ATT for offering to replace your cards. You should have taken them up on the offer. If enough people complain and it starts costing the carriers maybe RIM will look into it. If it doesn't cost anybody money but the consumer, it's not likely to show up on their radar.