1. ssbtech's Avatar
    Hello,

    My friend is having problems with his Bold 9900 - when someone sends him a photo via BBM it gives an error saying "File transfer cancelled, local storage and media card full" or something like that.

    I've checked on the device, there's 56 MB local memory free and the media card has 20+ GB free.

    I don't remember where the option to direct files to the media card is on the 9900, but even with just 56 MB free on the internal storage it should receive a 200 KB file, right?

    Anyway, can someone please refresh my mind as to where the option to save files is?

    Thanks!
    05-11-13 01:27 AM
  2. seagull's Avatar
    Open the camera
    Blackberry button
    Options
    Store Pictures
    make sure On Media Card is selected

    for videos open the video camera and do the same... rinse and repeat...

    I hope this was all it was.
    05-11-13 02:11 AM
  3. ssbtech's Avatar
    Ah! In the camera app. Where else could possibly make more sense to put the default save location options for BBM?!

    Thanks, I'll give this a shot!
    05-12-13 01:32 PM
  4. Pilot Prop's Avatar
    Ah! In the camera app. Where else could possibly make more sense to put the default save location options for BBM?!

    Thanks, I'll give this a shot!
    Thats not "for BBM" its for photos in general.
    05-14-13 05:55 PM
  5. ssbtech's Avatar
    But it would impact the default save location when receiving files in BBM? That was the original problem - BBM was unable to receive files.

    Anyway, got it working. Had I known the phone had been dropped a day before, I would have thought to re-seat the memory card before posting here...
    05-14-13 06:03 PM

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