i have put the battery back in and charged it
it loads up however its the same problem the phone does not work properly
it just freezes when i go on messaging or phone or anything
then app error 523 comes up
when i connect it to the pc it recognizes it for a bit and then just freezes and cant go no more it just as if its still trying to load it
can i try and backup my contacts on BBM ? before i wipe it?
my memos have been backed up via smrtguard and contacts
but that does not backup my BBM contacts
what should i do?
it is not recognizing my media card either so i cannot put them onto there
and there is no way to get it off the device?
This phone sounds like it is in trouble. If it is under warranty - and it should be, then you should ask for a replacement asap.
There are many threads for reloading the Operating System (OS) on a dead BlackBerry but if you don't feel like doing that and you can easily get a new one, I'd do that.
I am worried that this is not just an OS problem - it probably is - and the BlackBerry is actually faulty.
ok sure right im going to try and reload the new OS and see what happens
im not sure if i should just get a replacement
they may issue me with one as i have insurance but it most likely will not be a new one