[chris2k5]

I need help quick guys! Please.

I got my Bold in November and it is AT&T branded.

Basically, this started 2 weeks ago with my Bold;

When someone calls me, my phone doesn't ring. Sometimes it does, sometimes it doesn't. When it doesn't ring, it doesn't show up a missed call. Also when someone texts me or leaves me voicemail, I won't recieve it until 5-6 days later!

I have FULL bars on campus too.

What is GOING ON!?!? I missed 2 medical school interviews and those schools dropped me now. I am totally pissed!

[bineon]

I didn't have this problem before I did, but I'm guessing updating the software on the phone surely wouldn't hurt.

http://forums.crackberry.com/f83/new...nguage-131719/

[Username00089]

I need help quick guys! Please.

I got my Bold in November and it is AT&T branded.

Basically, this started 2 weeks ago with my Bold;

When someone calls me, my phone doesn't ring. Sometimes it does, sometimes it doesn't. When it doesn't ring, it doesn't show up a missed call. Also when someone texts me or leaves me voicemail, I won't recieve it until 5-6 days later!

I have FULL bars on campus too.

What is GOING ON!?!? I missed 2 medical school interviews and those schools dropped me now. I am totally pissed!

Man that sucks big time! If I were you, instead of upgrading your OS I'd be calling AT&T and see what they will do for you since phone ringing/getting voicemails on time shouldn't even be an OS issue. I find this to be the carrier's fault. I suggest calling them nicely and good communication and you will get something out of this.

[tech-medic]

Sounds like a network issue. Call customer support or go to a corporate store.

I have a salesperson's cell and email so she takes care of any of my issues, including discounts, price matching and credits for dropped calls and such.

Jim

Posted from my CrackBerry at wapforums.crackberry.com

[chris2k5]

I called AT&T and after a 1 hour and 22 minute hold, I finally got my warranty replacement coming in 5 days.

-_- Is this normal for AT&T? With Verizon, I would get a replacement shipped next day for free and I didn't have to hold for a HOUR!

The whole process with AT&T took 2 hours almost while with Verizon, it would have only taken 15 minutes MAX.

[Username00089]

I called AT&T and after a 1 hour and 22 minute hold, I finally got my warranty replacement coming in 5 days.

-_- Is this normal for AT&T? With Verizon, I would get a replacement shipped next day for free and I didn't have to hold for a HOUR!

The whole process with AT&T took 2 hours almost while with Verizon, it would have only taken 15 minutes MAX.

I didn't know AT&T CS was open on Sundays

[chris2k5]

There is supposedly an emergency number you can call.

@[email protected] Verizon sucks and even they have weekend support

[joygasm310]

I really hate that I have to do business with at&t. They seem not to have very good customer support. I had to do it to get my Bold, though. Plus t-mobiles service was failing me, so I thought I should try something new.

[djohnson1810]

At&t has always had poor customer support. Their network is also crappy compared to Verizon, yet here I am with At&t so I can have a Bold. Go figure.

Posted from my CrackBerry at wapforums.crackberry.com

[Ichigo]

I had the same problem with you.. I am using unlocked At&T Bold with Tmobile carrier. please help me and visit my thread, I have put everything on that thread:

http://forums.crackberry.com/showthr...40#post2797840

thanks